www.computacenter.fr Faire carrière chez Computacenter France
Groupe européen de services et de solutions informatiques, Computacenter accompagne chaque jour
ses clients dans la gestion de leurs infrastructures - postes de travail, serveurs et réseaux. Avec ses
12 000 collaborateurs (dont 1 800 en France), et ses 46 agences en France, au Royaume-Uni, en Allemagne
et au Benelux, Computacenter met tout en œuvre pour réaliser avec passion des Services de qualité dans
3 domaines : la distribution et la maintenance des matériels informatiques, l'infogérance de transformation
et le conseil en évolution technologique.
Vous avez du talent, de l'audace et l'envie de réussir, rejoignez-nous ! Dans le cadre de notre développement, nous recrutons

Head of GMS Business Continuity Management H/F


Your responsibilities:
• Develop, implement and maintain a consistent business continuity management (BCM) and related governance framework for CC's Services Desk and Infrastructure Operations Locations globally considering country and customer specific requirements
• Define interfaces to other functions outside of the team, what contribution is needed from them and interact with them on a regular basis
• Support Business Impact Analysis assessments
• Design, collect, monitor and report BCM KPI / Quality Measure metrics
• Standardize and coordinate the execution and reporting of BCM tests across all locations
• Form and lead a team of BCM specialists across the locations globally (direct line management and functional management)
• Ensure that the operational areas perform and comply with BCM related activities
• Drive regular Lessons Learnt sessions after outages to check if the existing processes have worked or require improvement
• Interact with external BCM interest groups/organizations and keep up-to-date of changes in regulations and industry best practices
• Ensure that all stakeholders and contributors to the process are aware and appropriately trained and enabled to fulfill their actions as part of BCM
Our Requirements:
• Proven track record as a leader in Business Continuity Management (incl. IT Contingency & Operational Risk Management)
• Specific knowledge on BCM practices and protocols, including international standards promoted by e.g. DR/ISO and relevant regulations
• Good understanding of IT infrastructure, IT, Security and operational processes
• Fluency in English (French and German would be an advantage)
• Excellent analytical skills, critical thinking and the ability to identify problems and propose solutions
• Experience in leading a virtual, global team
• Experience in stakeholders management up to a Senior Management Level
• Excellent presentation and personal skills
• Willingness to travel internationally

Source Countries:
• UK, Germany, France, Hungary (Budapest), Spain (Barcelona), South Africa (Cape Town)

Profil Recherché

Informations pratiques

Localisation : • UK, Germany, France, Hungary (Budapest), Spain (Barcelona), South Africa (Cape Town)
Type de contrat : CDI